Social sports predictions for the next generation of fans
11 - 50
đ° Venture Round on 2022-08
5 days ago
Social sports predictions for the next generation of fans
11 - 50
đ° Venture Round on 2022-08
â˘Analyze customer data and behavior to identify trends, patterns and insights, and make recommendations for targeted marketing campaigns and customer retention strategies â˘Develop and implement targeted marketing campaigns across multiple channels, such as email, SMS, push notifications, and social media, to increase customer engagement and retention â˘Conduct A/B testing and other experiments to optimize campaign performance and ROI, and make recommendations for improvements based on data insights â˘Collaborate with other teams, such as product development and customer support, to ensure a seamless and consistent customer experience across all channels and touchpoints â˘Monitor key performance metrics, such as customer lifetime value, churn rate, and engagement rate, and provide regular reports to management on performance and trends â˘Identify opportunities for upselling and cross-selling, and work with other teams to develop and implement strategies to increase revenue per customer â˘Stay up-to-date with industry best practices and trends in customer retention and CRM, and make recommendations for process improvements and updates to policies and procedures â˘Provide support and training to other team members on CRM and customer retention-related issues, as needed
â˘Bachelor's degree in Marketing, Business, Statistics, or a related field â˘2+ years of experience in CRM and customer retention in the betting or social gaming industry or a related field â˘Strong analytical skills, with the ability to analyze large volumes of customer data and develop insights and recommendations â˘Knowledge of CRM platforms and tools, such as Braze and Optimove, and experience developing and implementing targeted marketing campaigns â˘Excellent communication and interpersonal skills, with the ability to communicate effectively with customers, internal teams, and external partners â˘Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment â˘Ability to work independently and as part of a team, and collaborate effectively with cross-functional teams â˘Proficient in Microsoft Excel and other analytical tools, with the ability to generate reports and insights from customer data â˘Knowledge of betting and social gaming industry and compliance requirements is a plus
â˘Top tier compensation + benefits package â˘Flexibility to work remotely â˘Opportunity for professional growth in a dynamic and international environment â˘Informal, friendly and knowledge-sharing environment â˘An interesting and challenging job that allows you to explore paths to creating successful software solutions
Apply Now5 days ago
51 - 200
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