Lifecycle Marketing Manager

5 days ago

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Jobber

WebsiteLinkedInAll Job Openings

Cloud Based Business Management Software • Field Service Business Management • Mobile Solutions • SaaS • CRM

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

⚡ Productivity

Description

• Do you want to impact the hardest working people in the world? • Jobber exists to help people in small businesses be successful. • Our culture of transparency, inclusivity, collaboration, and innovation has been recognized. • When it comes to telling the world about Jobber, Marketing is your department. • Lifecycle marketing is responsible for creating best-in-class experiences. • Reporting to the Acquisition Manager, you will own Jobber's referral program. • You will partner cross-functionally to optimize our customer journey. • You will represent Lifecycle Marketing across the organization.

Requirements

• Have 2-3 years of direct Lifecycle Marketing experience and expertise crafting highly personalized customer programs that yield tangible business outcomes. Prior experience in customer referral programs and/or SaaS industry is preferred. • Proven experience in email marketing, including tracking and optimizing performance metrics. Familiarity with in-product messaging channels (such as push notifications, chat/pop up widgets, etc.). • Exhibit a strong sense of accountability, conviction, and motivation, taking full ownership of the outcomes tied to your Key Performance Indicators (KPIs). • Show a genuine passion for understanding customer behaviors, barriers and motivations; leveraging these insights to deliver business value should be a driving force for you. • Be able to confidently navigate through ambiguity and adapt swiftly to evolving and expanding priorities. • Have a results-oriented mindset with a history of concentrating on strategies that generate high-impact outcomes. Your ability to guide initiatives from initial concept to successful execution is crucial. • Have excellent analytical skills with experience interpreting business, impact and customer data enabling you to base your decisions and plans on factual information. • Demonstrate strong collaboration, thought-leadership and ability to influence others. These attributes are critical for driving cross-functional initiatives within our fast-paced and matrixed environment. • Be highly motivated to continually push for better, newer, and more innovative ways to do things—all while staying humble.

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. • A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential. • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. • To work with a group of people who are humble, supportive, and give a sh*t about our customers.