Manager - Software Engineering, Growth

August 30

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Jobber

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Award-winning job tracking and customer management software for home service businesses.

Cloud Based Business Management Software • Field Service Business Management • Mobile Solutions • SaaS • CRM

501 - 1000

Description

•As a leader in Growth, you’ll manage the Onboarding and Retention engineering teams. •Onboarding is focused on building out features to streamline first-time user experience, while the Retention team connects our service providers with Jobber features to help them succeed. •Your teams use an iterative, experiment-driven approach, leveraging data and analytics to identify areas for improvement. •You’ll work alongside peers from Design, Product, and the rest of the Engineering Leadership team to ensure the features we build help us build delightful software for home and field service companies. •Reporting to a Senior Manager, Software Engineering, the Manager, Software Engineering will work with members of your teams to support and develop their skills and career, as we work together to empower small businesses. •You will be heavily involved in the strategic direction of Growth in how we work and what we work on. •Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems. •Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. •You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach. •Develop a world-class team alongside a world-class growth organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class Growth department. •Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful. •Collaborate with other stakeholders across the business. Whether it’s our Design and Management teams within Product, or our Business Technology and Marketing teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.

Requirements

•A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software. •Strong full-stack technical background, including design and architectural experience •The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems. •Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions. •Collaboration down to an art. You’ll work with your direct reports or other teams to understand what they want to accomplish and develop a plan to achieve it. •To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded •Previous experience with rapid experimentation and AB testing •Previous experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS •Previous experience with web app observability frameworks (NewRelic, Datadog, etc.)

Benefits

•A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, •retirement savings plan matching, •and stock options. •A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential. •Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. •A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. •To work with a group of people who are humble, supportive, and give a sh*t about our customers.