Director of PBSA - Enterprise Customer Success Manager

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Description

• In the role of Director of PBSA, you will be instrumental in deploying our evolving SaaS application, tailored specifically for the PBSA and multifamily residential sectors. • This hands-on implementation role requires not only exceptional project management skills but also a profound understanding of change management to ensure our clients' seamless adoption and integration. • Following implementation, you will transition to a key role in account management, dedicated to ensuring ongoing customer success and satisfaction. • This role is perfect for those passionate about the intersection of technology and real estate, keen to drive meaningful client engagements.

Requirements

• No specific degree requirement; significant experience in real estate technology or related fields is highly valued. • Experience in the hospitality, short stays, or flex living sectors is beneficial. • Proven project management and organisational capabilities. • Exceptional communication and client relationship management skills. • Ability to operate independently in a remote setting. • Proficiency in Google Suite, conferencing tools (Zoom, Microsoft Teams), and Jira. • Keen interest in the dynamic interplay of technology and the real estate sector.

Benefits

• Competitive salary with equity potential. • Embrace of flexible working (fully remote for the time being). • Choose your own tech setup. • Personal development budget and tailored courses and plans. • Generous holiday allowance, including an extended Christmas to New Year break. • Become part of a highly motivated, intelligent, and creative team.