Nerdio
Cloud Technology β’ Cloud Servers β’ Virtual Servers β’ ITaaS β’ SaaS
51 - 200
π° Series B on 2022-12
Support Engineer
September 10
πΊπΈ United States β Remote
π΅ $60k - $70k / year
β° Full Time
π’ Junior
π Support Engineer
Nerdio
Cloud Technology β’ Cloud Servers β’ Virtual Servers β’ ITaaS β’ SaaS
51 - 200
π° Series B on 2022-12
Description
β’ Deploy AVD Environments: Aid in deploying AVD environments using Nerdio Manager. β’ Customer Support: Provide technical support and troubleshooting for customers during AVD deployments. β’ Technical Expertise: Proficiency in Intune, FSLogix, and Active Directory. β’ Collaboration and Communication: Collaborate with teams for successful AVD deployments.
Requirements
β’ 2+ years of experience in technical support or related field. β’ Strong troubleshooting and problem-solving skills. β’ Familiarity with cloud computing platforms (Microsoft Azure, AWS, GCP). β’ Knowledge of networking concepts (TCP/IP, DNS, firewalls). β’ Experience with operating systems (Windows Server, Linux). β’ Proficiency in scripting languages (PowerShell, Python). β’ Excellent customer service skills. β’ Strong documentation skills.
Benefits
β’ Competitive Base + Incentive Plan β’ Stock Options β’ Health and Welfare Plans* β’ Life and Disability Plans* β’ Retirement Plan* β’ Unlimited Flexible Paid Time Off......including your birthday off!
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