Support Engineer

September 10

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Logo of Nerdio

Nerdio

Cloud Technology • Cloud Servers • Virtual Servers • ITaaS • SaaS

51 - 200 employees

🏢 Enterprise

☁️ SaaS

💰 Series B on 2022-12

Description

• Deploy AVD Environments: Aid in deploying AVD environments using Nerdio Manager. • Customer Support: Provide technical support and troubleshooting for customers during AVD deployments. • Technical Expertise: Proficiency in Intune, FSLogix, and Active Directory. • Collaboration and Communication: Collaborate with teams for successful AVD deployments.

Requirements

• 2+ years of experience in technical support or related field. • Strong troubleshooting and problem-solving skills. • Familiarity with cloud computing platforms (Microsoft Azure, AWS, GCP). • Knowledge of networking concepts (TCP/IP, DNS, firewalls). • Experience with operating systems (Windows Server, Linux). • Proficiency in scripting languages (PowerShell, Python). • Excellent customer service skills. • Strong documentation skills.

Benefits

• Competitive Base + Incentive Plan • Stock Options • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible Paid Time Off......including your birthday off!

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