Infrastructure and Operations Manager

September 23

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Description

• We are looking for an experienced manager to lead our Infrastructure & Operations Team of 9 members. • Your responsibility will be to establish a space where the team can perform predictably and effectively. • The team is responsible for maintaining the entire infrastructure of our SaaS product, GetResponse, which is built using various technologies. • Your primary goal will be to ensure the reliability, performance and security of our IT infrastructure. • If you have strong technical expertise, leadership skills and a proven track record of managing complex IT environments, this role is for you!

Requirements

• are a passionate and creative IT manager with an innovative approach and focus on high quality solutions • are open to work in an agile and adaptable environment • have a positive attitude, strong work ethic and high professional standards • are a charismatic leader who can inspire both junior and senior team members to grow, through coaching and mentoring • have a Master's degree in Computer Science or equivalent experience • have 8+ years in IT infrastructure management, with 5+ years in leadership roles have several years of experience in building and managing software teams • have a successful track record leading an IT infrastructure & operations team through growth and change • have strong knowledge of web applications, as well as developer tools know about maintaining and scaling high availability web applications (SaaS products), built on the Linux environment • have knowledge of infrastructure and modern cloud platforms (AWS, GCP) • are familiar with Big Data solutions • have knowledge of virtualization, Docker and Kubernetes • know about the IT security aspects of infrastructure, network and applications • have effective project management skills, with experience in planning and executing IT projects • are experienced in dealing with vendors and 3rd parties • have excellent problem-solving, organizational and analytical skills, with attention to detail and a proactive approach to issue resolution • are able to think strategically and execute tactically • have very good communication and cooperation skills, as well as an empathic personality – a desire to help other people grow, and have experience in mentoring and coaching them • do what is needed to Get Things Done • have English fluency (at least B2 level)

Benefits

• we work in a hybrid model for those based in the Tri-City area; employees based outside the area work fully remotely • home office set up – a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space • private medical care for employees and their family members • employee referral program – up to 10 000 PLN for recommending a friend • corporate life insurance • employee pension program (PPE) • flexible working hours and no meeting days – we want to help you adjust your schedule to your activities • wellbeing and mental health culture – mental health helpline, sport card, yoga classes, etc. • modern equipment – most of our teams work on MacBooks • language classes • internal initiatives like webinars, knowledge-sharing sessions, and more!