HR Manager
July 24
Description
• Develop and manage wing-to-wing recruitment process for finding top talent within BPO space for various job categories (general VA, sales, accounting, operations, etc.) • Train and supervise other team members in the recruitment and HR process • Create all recruitment marketing materials, including copy and designs for job postings • Establish and maintain a talent database of accepted, delayed, and rejected applicants • Determine which tools or websites to utilize for each job posting (e.g. LinkedIn vs Indeed vs Facebook, etc.) • Establish KPIs and other performance metrics to measure recruitment performance and areas for improvement • Oversee all aspects of the human resources function
Requirements
• 5-10+ years’ experience successfully recruiting, onboarding, and managing teams, preferably in the BPO space • Exceptional communication and leadership skills, with a proven history of results-driven success • Deep connections and access to talented pools of VAs • Strong organization and attention to detail • College degree, preferably in a related field like HR
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