Technical Product Manager

October 17

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Patient Education • Patient Satisfaction • Patient Engagement • Ambulatory • Cross-Continuum Care

201 - 500 employees

Founded 2001

⚕️ Healthcare Insurance

☁️ SaaS

Description

• Collaborate with product leadership on strategy and roadmap execution • Own, manage and drive a prioritized product backlog and collaborate daily with our product managers and engineering leads to deliver quality features and products within the expected timeline • Execute delivery of key product documentation and components: Detailed user stories with technical and non-technical requirements • Detailed Product Requirements Definition (PRD) • Product Release Plans KPIs - product SaaS license bookings, SaaS AAR, SaaS AAR Growth rate; gross margin, contribution margin • Market share vs SAM; competitive product position • Training, implementation, and user guides • Product marketing materials and support • Liaison with and participate in product sprints with SW/AI development teams • Client referenceability with regard to value delivered • Releases on schedule with functionality as promised • Partner closely with product, engineering and UX to develop detailed and actionable epics and stories • Be the voice of the user: collaborate with our clients and users to attain a deep understanding of their needs and wants • Evaluate user feedback and improvement areas to identify new feature opportunities that will guide our roadmap • Collect internal stakeholder and partner teams’ feedback for feature development and enhancements • Monitor and report on users’ reactions and usage post launch • Assist with market research and competitive analysis • Evaluate market competitors for emerging technical features and technology trends • Perform product demos and training

Requirements

• 4-6 years in a product management role • Computer Science or engineering degree, preferred but not required • Experience building an end user product • Experience with mobile products and analytics/benchmarking/reporting highly preferred • Ability to manage self and team to goals and deadlines • Experience working with development and UI/UX • Experience with lean / agile methodologies • Healthcare experience is a plus • Outstanding communication skills, both written and verbal

Benefits

• Generous paid time away from work • Variety of paid leave programs • Savings opportunities with 401(k) and incentive plans • Internal education programs • Full array of health benefits • Fitness reimbursement • Cell phone subsidy • Casual offices with snacks and drinks • Peer recognition programs • Health advocacy and employee assistance programs • Pet insurance