Whizz
Whizz is a company specializing in the rental and sale of electric bikes, primarily targeting food delivery services. It offers flexible payment options, including monthly rentals and split payment plans, making it accessible for individuals, even those without a Social Security Number. Whizz provides e-bikes across various locations, ensuring easy maintenance, safety features, and customer support in multiple languages. They prioritize convenient transportation solutions with an emphasis on efficiency and earning potential for delivery drivers, aiming to eliminate the hassles of traffic and maximize delivery performance.
Quality Assurance and Training Manager
February 1
Whizz
Whizz is a company specializing in the rental and sale of electric bikes, primarily targeting food delivery services. It offers flexible payment options, including monthly rentals and split payment plans, making it accessible for individuals, even those without a Social Security Number. Whizz provides e-bikes across various locations, ensuring easy maintenance, safety features, and customer support in multiple languages. They prioritize convenient transportation solutions with an emphasis on efficiency and earning potential for delivery drivers, aiming to eliminate the hassles of traffic and maximize delivery performance.
📋 Description
• At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. • We are looking for a Quality Assurance and Training Manager to enhance our customer service team’s efficiency, knowledge, and performance.
🎯 Requirements
• Experience in Quality Assurance within a customer service environment. • Strong communication and coaching skills to train and support the team effectively. • Ability to analyze feedback and implement actionable improvement plans. • Experience with customer feedback. • Proficiency in English (additional languages are a plus!).
🏖️ Benefits
• Competitive salary with performance bonuses • Friendly and supportive team. • Opportunity to work and grow professionally at an international level.
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