Technical Account Manager

February 27

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Logo of GE Vernova

GE Vernova

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

πŸ“‹ Description

β€’ Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. β€’ Has primary ownership to develop and drive action plans to accelerate issue resolution, maintain customer communication, and advocate for the customer to ensure successful implementation and operation of GE Digital software solutions. β€’ Experience managing enterprise customers in Energy Management Systems (EMS) and Distribution Management Systems (DMS) required. β€’ Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. β€’ Takes new perspective on existing solutions.

🎯 Requirements

β€’ Bachelor's degree from an accredited university or college with at least 8 years of experience in Job Family Group(s)/Function(s). β€’ Strong oral and written communication skills. β€’ Strong interpersonal and leadership skills. β€’ Demonstrated ability to analyze and resolve problems. β€’ Demonstrated ability to lead programs / projects. β€’ Ability to document, plan, market, and execute programs. β€’ Established project management skills. β€’ Demonstrated ability to collaborate with internal stakeholders and then help facilitate execution for a successful strategic outcome with external customers.

πŸ–οΈ Benefits

β€’ Healthcare benefits include medical, dental, vision, and prescription drug coverage; β€’ access to a Health Coach, a 24/7 nurse-based resource; β€’ access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. β€’ Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. β€’ Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

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