Senior Solution Architect

March 9

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Ghost Security

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Ghost Security is a company specializing in autonomous application security solutions, built by humans for AI systems. Their platform, Ghost Discover, allows organizations to monitor and evaluate their apps, APIs, and third-party scripts to identify and remediate security issues. Ghost Security utilizes Agentic AI, which serves as an autonomous application security analyst to continuously discover, probe, and test targets. The company focuses on providing 360-degree visibility and risk management across digital environments, aiming for zero-risk deployment and regulatory compliance mastery. Ghost Security addresses the increasing challenge of API security by offering strategic support and integration with existing tools, catering to the modern need for proactive security measures in a rapidly evolving digital landscape.

11 - 50 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• About Ghost: At Ghost, we are building a cloud scale security platform for the modern enterprise. Our founding team are veterans of the cyber security industry with decades of experience building teams and products for the most demanding commercial and public sector organizations. Ghost is backed by top tier venture firms and is on a mission to raise the bar of what is possible and what is expected of modern enterprise security tools and platforms. We are a remote-first and globally distributed team. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion. • We are seeking a customer-focused and technically adept Senior Solution Architect to join our team. This role blends technical expertise with customer engagement, focusing on pre-sales and post-sales activities. You will work closely with the sales, product, and customer success teams to deliver technical solutions, drive successful implementations, and ensure customer satisfaction. • Act as a technical expert during the pre-sales process, providing product demonstrations and addressing technical inquiries. • Collaborate with the sales team to understand customer requirements and design tailored solutions. • Guide customers through the technical onboarding process, ensuring successful deployment and integration of Ghost Security solutions. • Provide post-sales technical support, troubleshooting, and best practice guidance to maximize customer value. • Serve as a trusted advisor to customers, understanding their technical environments and offering solutions that align with their business objectives. • Conduct proof-of-value (POV) engagements to demonstrate the value and capabilities of our solutions. • Document technical requirements, use cases, and customer environments to support successful solution delivery. • Collaborate with product and engineering teams to relay customer feedback and drive product enhancements. • Provide training sessions and technical workshops for customers and internal teams. • Represent Ghost Security at industry events, trade shows, and customer meetings.

🎯 Requirements

• 5+ years of experience in a customer-facing technical role (e.g., Solution Architect, Sales Engineer, Technical Account Manager, or Systems Engineer), preferably within the cybersecurity or technology industry. • Strong understanding of modern application architectures, cloud environments (AWS, Azure, GCP), and security frameworks. • Proven track record of delivering technical solutions and managing customer relationships. • Excellent communication and presentation skills, with the ability to translate technical concepts for diverse audiences. • Ability to manage multiple customer engagements and prioritize tasks effectively in a remote environment. • Proficiency with technical tools and platforms, including but not limited to APIs, scripting, and security solutions like SAST, DAST, Service Management Platforms and SIEM/SOAR Solutions. • Experience with CRM and technical support platforms (e.g., Salesforce, Zendesk, or similar). • Knowledge of the Application Security landscape and emerging industry trends.

🏖️ Benefits

• Competitive compensation ranging from $130,000 to $170,000, depending on experience. • Opportunity to work remotely from anywhere. • A collaborative and innovative work environment. • Career growth and development opportunities. • Comprehensive benefits package. • Competitive compensation and stock options. • Full health insurance, including vision and dental. • Monthly health & wellness allowance for gym, spa, therapy, etc. • Remote first working, with most team members between the Eastern and Pacific time zones. • Home office upgrade budget to be sure you have the right tools to do your best work. • Learn and Grow - we provide continuing education stipend to attend industry relevant training, conferences, and events that help you build your network and skills. • Unlimited PTO - we require employees to take at least 2 weeks off per year. • Quarterly off-sites at amazing locations.