Senior Customer Marketing Manager
4 days ago
Description
• We are hiring a Senior Customer Marketing Manager to join our team at Spare! • As a Senior Customer Marketing Manager at Spare, you will play a key role in driving customer loyalty, retention, and advocacy by developing and managing innovative marketing programs. • This role focuses on crafting strategies that enhance the customer experience and showcase the transformative value Spare brings to transit agencies. • You will work cross-functionally with internal teams to design and execute campaigns, develop content, and foster long-term customer relationships. • Your work will directly influence the quality and efficiency of public transportation services, making them more inclusive and sustainable. • This is a unique opportunity to build and shape this role from the ground up! • Our Spare headquarters is located in Vancouver, BC, but this position is open to remote work options within Canada and USA.
Requirements
• Experience working in Marketing for the public transit industry • Senior experience in Marketing for SaaS (ideally 5+ years) • Experience in content creation • Experience coordinating events (remote and in-person) • Experience interacting 1:1 with customers in the public sector • Experience with marketing automation software (like Hubspot, Salesforce or others) • Excellent communication skills (verbal and written) • Proficiency in French and/or Spanish • Degree or certification in a relevant field
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