Software Engineering Manager

November 3

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Global Payments Inc.

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Payments • Ecommerce • Point of sale • Payment technology • Merchant services

10,000+

Description

• Global Payments is looking for an experienced tech lead or junior to mid-level engineering manager to join us as we improve the boarding experience for all our customers. • We are looking for folks who love to automate manual processes and find value in all forms of automated testing. • Aim to achieve continuous deployments to production multiple times a day, and we need individuals who strive for the same. • As an Engineering Manager, you will lead a highly skilled team of multiple senior-level and mid-level engineers and SDETs. • Everyone on the team will be expected to deliver high-quality code in their daily activities. • Managers will be required to spend at most 20% of their time helping deliver software by either writing code as an IC (non-time-sensitive items), pair programming with another engineer, or conducting code reviews. • Collaborate with business stakeholders, solution architects, principal engineers, and product managers to scope and implement new initiatives, streamline, automate, and simplify sales and operational processes, and educate the business on the effective use of the technologies and processes necessary for the company to deliver best-in-class merchant experiences for our Sales organization. • Ensure testing coverage and automation efforts are achieved, and be held accountable for the quality of your team's code and tests. • Help ensure observability is a first-class citizen in your application portfolio by identifying and defining SLIs/SLOs and KPIs. • Partner with internal stakeholders in Sales, Pricing, Boarding, Implementation, and Product Operations in supporting organizations to define and deliver end-to-end business processes. • Provide leadership, activity planning, and direction to complete team tasks, produce the required deliverables, track and resolve issues, and meet project milestones. • Mentor team members, identify and develop opportunities for individual growth, and set a positive example for working in a team environment. • Work with product managers to manage and prioritize the team’s product backlog. • Work closely with the Site Reliability and platform teams to optimize the Continuous Integration and Deployment processes and test automation frameworks for the team.

Requirements

• Typically, a minimum of 6 to 8 years as a software engineer. • Implementation expertise and practical experience working on large projects involving complex integration with other systems and teams • C# experience is a must for all of our engineering positions. • Strong understanding of software development best practices with experience using .net • A track record of delivering projects on time by leveraging your experience in development processes, work estimation, and optimal resource allocation • Passionate about scaling teams and helping individuals grow their careers • Strong leadership, decision-making, relationship management, conflict resolution, and problem-solving skills • Demonstrated success in establishing, managing, and maintaining effective working relationships with all levels of employees • Critical thinking, strong analytical skills, and problem-solving ability • Ability to handle a variety of tasks effectively and efficiently • Ability to predict areas of risk and concern • Ability to prioritize multiple projects and requests • Excellent written and verbal communication skills • Excellent organizational skills with attention to detail • Familiarity with payment processing industry processes, technologies, and players • Occasional Travel • Knowledge of Agile Project Delivery foundations - SAFe