Gluo
Gluo is a leading eCommerce agency based in Mexico, specializing in creating advanced commerce platforms that connect with modern consumers. With over 20 years of experience, Gluo implements eCommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. The company specializes in Headless and Composable Commerce, developing custom, scalable, and omnichannel stores for both B2B and B2C markets. Gluo focuses on enhancing user experience through research, design, and implementation of cutting-edge commerce technologies. Their expertise in UX/UI design, along with their commitment to innovation, has made them the number one eCommerce development agency in Mexico. In 2022, they were acquired by Orium, a leading composable commerce specialist in North America.
Digital Marketing • User Experience Design • Web Content Management • Mobile Development • Internet Strategy
Bilingual Account Manager
October 31, 2024
Gluo
Gluo is a leading eCommerce agency based in Mexico, specializing in creating advanced commerce platforms that connect with modern consumers. With over 20 years of experience, Gluo implements eCommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. The company specializes in Headless and Composable Commerce, developing custom, scalable, and omnichannel stores for both B2B and B2C markets. Gluo focuses on enhancing user experience through research, design, and implementation of cutting-edge commerce technologies. Their expertise in UX/UI design, along with their commitment to innovation, has made them the number one eCommerce development agency in Mexico. In 2022, they were acquired by Orium, a leading composable commerce specialist in North America.
Digital Marketing • User Experience Design • Web Content Management • Mobile Development • Internet Strategy
📋 Description
• Gluo is seeking a dynamic and experienced Account Manager to join our team. • You’ll work closely with customers to transform ideas and opportunities into successful project engagements. • You're a people person who thrives on building relationships and trust, and you love working with customers. • You possess a deep understanding of software design and development for various user interfaces.
🎯 Requirements
• 5+ years experience in account management, customer success, sales or business development • 3+ years experience working in a professional services customer-facing role; must be comfortable communicating with clients • Proven experience managing accounts with projects or offerings across websites, e-commerce experiences, or other design/development opportunities • Knowledge of the digital commerce landscape and an understanding of the emerging technology ecosystem, including Composable Commerce, modular DXP, customer data platforms, and journey orchestration • Comfortable juggling many responsibilities at one time and playing different roles on the team and in projects if necessary • Strong presentation skills to showcase learnings and recommendations to executive stakeholders and gain their buy-in • Experience in aligning teams and bringing together several stakeholders through collaborative work • Excellent communication and time management skills • Prior experience with Google Analytics and/or Adobe Analytics; GAIQ certification is an asset. • Experience working with conversion rate optimization (CRO) and/or A/B and Multivariate • Fluent in both Spanish and English (written and verbal)
🏖️ Benefits
• Home office - You will work from home. 🌎 • You will have fun and have good times together with extraordinary colleagues. • You will work towards goals and objectives. • You set the development and professional growth, we support you. • You decide where you want your career to go and we grow together. • Benefits of law. • Benefits ABOVE the law. • Cool work environment, with happy people. 😊
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