January 22
🦌 Connecticut – Remote
🐊 Florida – Remote
+6 more states
💵 $48k - $52k / year
⏱ Part Time
🟡 Mid-level
🟠 Senior
👫 Community Manager
• Let us introduce ourselves • Go City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings. • Backed by highly successful Private Equity firm Exponent and headquartered in Covent Garden, London the business is highly profitable with 3+ million customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. • Go City is excited for like-minded, problem-solving individuals to join the team and make their mark on our future. • We listen to our customers, our partners and our team, to help improve our business every day. And that’s where you come in! For more information and to explore at our products, visit www.gocity.com • About the role • Title: Community Manager, Online Brand Reputation • Status: Part-Time, Permanent • Hours: 8 a.m. to 4:30 p.m. ET Monday through Thursday • Location: U.S. East Coast (Remote) – Connecticut, Florida, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, or Tennessee • Base Salary: $48,000 to $52,000 USD • Reports to: Public Relations Director • Summary of the role and what our team is up to: We are seeking a talented and strategic Community Manager based on the East Coast of the U.S. who can be the guardian of our brand’s online image. From addressing customer feedback to replying to reviews, your skills will ensure positive reputation and maintain trust with our audiences and customers. You must be well-versed with the latest trends and tactics in online reputation management and marketing as you’ll be responsible for executing comprehensive campaigns to maintain, enhance and protect Go City’s brand online presence.
• Bachelor’s degree in media, communications, public relations, marketing, entertainment or related field. • Experience working in these industries: travel and ecommerce with a B2C scope. • At least three years of relevant online reputation management experience, with a track record of achieving positive brand reputation results. • Strong understanding of the travel and tourism sectors. • Exceptional written and verbal communication skills. • Native or bilingual proficiency in English, proficiency of a second language is a plus. • A strategic, creative thinker with the ability to generate a flow of positive conversation in online communities. • Possess strong emotional intelligence with experience in collaborating with cross-functional teams of various cultures globally. • Ability to thrive in fast-paced environments, adapt to changing priorities, roll up one’s sleeves and get one’s hands dirty. • Proactive, excellent organizational and project management skills.
• Competitive market rate salary • Discretionary bonus scheme • Company matching 401k plan • Enhanced vacation time • Floating public holiday (three per year) • Annual Explorer Pass Allowance • Enhanced Parental Leave • Dedicated time for personal professional development each month • Personal learning budget • Access to Mental Health First Aiders • Ability to purchase five days of extra vacation time each year • Employee Assistance Program (EAP) • Health & Dental Insurance • Health Reimbursement Account (HRA) • Life & Disability Insurance • Flexible Spending Accounts • Work from Anywhere for up to four weeks per year
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💰 $4M Seed Round on 2022-06
⏱ Part Time
🟡 Mid-level
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👫 Community Manager
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