Organizational Change Management Consultant, Microsoft 365

Yesterday

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Logo of Planet Technologies

Planet Technologies

Microsoft experts in SharePoint • SharePoint Branding • Cloud solutions and Office 365 migrations • Messaging and Collaboration • CRM

201 - 500 employees

Founded 1999

🏛️ Government

☁️ SaaS

🏢 Enterprise

Description

• Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as a M365 Organizational Change Management Consultant. • In this role, you will be supporting impactful projects that make a difference for our country. • The enthusiastic, self-motivated, Entrepreneurial-minded Organizational Change Management (OCM) professional will help us grow our thriving practice, provide world-class OCM services, and delight our customers. • Collectively with our award-winning Planet Team, you will use your elite OCM consulting skills to help our customers succeed in their adoption and digital transformation journey. • Planet employees learn, teach, and succeed by consistently championing existing and next technologies to keep our customers fully leverage the potential of Microsoft 365. • Governments, Corporations, and Educational Institutions depend on Planet Technologies to go beyond the deployment of technologies by helping them leveraging the technology for a better business and a better life at work. • The OCM (Organizational Change Management) consultant role is to help customers to execute an OCM strategy with clients so they can support the end-users, the managers, and the organization in their digital transformation journey by leveraging the Microsoft technologies (new or pre-existing) in their day-to-day work, helping them to achieve more.

Requirements

• 5+ years of experience in change management or adoption functions. • Strong knowledge of Microsoft 365 technologies, including Teams, SharePoint, OneDrive, and Copilot - what are the best practices around them, what leads to build best practices, what use cases are the most valuable for most customers, how to identify use cases specific to customers, how to handle end-users and IT objections. • Professional with excellent communication skills, written and verbal. Design and creative skills to make communication appealing and meaningful is definitively a plus. • Must have the ability to proactively respond to internal/external questions and collaborate across internal/external teams. • Experience with user research (qualitative and quantitative) and post-implementation reviews. • Will be able to problem solve efficiently within the specific area of expertise and suggest process improvement or standardization as requested and/or directed. • Knowledgeable in the specific area of expertise to demonstrate a proactive approach to help customers make basic decisions around features and capabilities with the option of identifying and referring additional products or services within the specific areas of technical competence if needed and/or required for the customer. • Demonstrated expertise in OCM projects applied to Microsoft 365. • Experience with GCC High migration projects, Copilot deployment and Power Platform is a plus. • The ability to lead assessment with C-Suites, end-users and IT contacts with a special focus on collaboration, governance, productivity, wellbeing and engagement. • A proven track record in working with customers to understand their business and culture. • Expertise working with enterprise customers in a strategic fashion to assess, envision, plan, design and oversee implementation of an OCM program. • A reputation for delivering results with a smile. • The ability to excel in a fast-paced environment. • A propensity to adjust to different cultures thinking out of the box. • PROSCI Certified Change Practitioner or Microsoft Adoption Specialist certification(s) is a plus. • Core OCM knowledge • Know and practice every piece of the methodology within the execution phase: communication, training, measuring, adjusting, establishing and nurturing community of champions; and support senior consultant in the build phase; interview preparation, survey preparation and analysis, focus group preparation.

Benefits

• Be part of a forward-thinking company that values innovation and continuous learning. • Work with a team of passionate professionals dedicated to making a difference. • Enjoy a flexible work environment with opportunities for remote work. • Access to ongoing training and professional development opportunities.

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