Brightside
Brightside is a company focused on addressing financial illness in the workforce. It provides financial care solutions aimed at reducing financial stress among employees, thereby improving productivity, reducing healthcare costs, and enhancing employee retention. Brightside collaborates with employers to offer personalized financial support, helping employees manage their finances effectively without judgment or financial stress. This approach goes beyond traditional financial planning or education, offering personalized assistance to improve overall well-being and workplace culture. Through its innovative solutions, Brightside aims to mitigate the impact of financial stress on both employees and employers.
Financial Care
Client Services Team Lead - Remote, Bilingual Spanish Preferred
October 25, 2024
Brightside
Brightside is a company focused on addressing financial illness in the workforce. It provides financial care solutions aimed at reducing financial stress among employees, thereby improving productivity, reducing healthcare costs, and enhancing employee retention. Brightside collaborates with employers to offer personalized financial support, helping employees manage their finances effectively without judgment or financial stress. This approach goes beyond traditional financial planning or education, offering personalized assistance to improve overall well-being and workplace culture. Through its innovative solutions, Brightside aims to mitigate the impact of financial stress on both employees and employers.
Financial Care
📋 Description
• Improve the financial health of working families • Foster a client-focused environment • Inspire the client service team • Support financial assistants • Provide leadership and coaching • Manage productivity and quality • Mentor team members
🎯 Requirements
• 5+ years of demonstrated hands-on leadership in a service environment • You have led teams of 7+ members who work directly with clients • Experience with financial topics preferred • Ability to provide continual feedback that drives improvement to people and processes that are continually under development • Excellent organizational, analytical, time management, and problem-solving skills • You're compassionate and connected to our mission: You operate from a perspective of truly caring about the people we serve • You're flexible: You prefer a fast-paced and dynamic environment and are comfortable enough to keep up as plans change and evolve • You're a multi-tasking machine: You've demonstrated the ability to balance and manage multiple priorities with strong follow-through and attention to detail • You collaborate: You're the consummate team player who loves to build strong relationships • You're a communication pro: You can speak and write in a clear, concise, and professional manner - articulating the complex
🏖️ Benefits
• Generous time off • Medical • Dental • Vision • Short/long term disability • Life insurance • Commuter options • 401(k) plan
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