Senior Digital Marketing Operations Manager

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Description

• We are seeking an experienced Operations Manager and Executive Assistant to help scale and grow our digital marketing agency. • Strong candidates for this role will have at least 3 years of experience in digital marketing and 5 years of experience across various operations roles. • You will work closely with the owner of this digital marketing agency to support the business growth, develop operations, and also handle administrative and executive assistant tasks in support of the CEO. • You must have strong proficiency in digital marketing practice areas, client facing experience, learning, operations, and communication. • You will be working remotely for a US-based business with US-based clients. • This is a full-time role and requires you to commit all of your working time to this position and company. • Develop and implement operational processes to improve efficiency and scalability of the business. • Act as a point of contact for clients, understanding their needs and ensuring their satisfaction. • Provide administrative support to the CEO, including scheduling and email management. • Monitor and analyze key performance indicators to identify areas for improvement.

Requirements

• Minimum of 3 years of experience in digital marketing. • Minimum of 5 years of experience in operations roles. • Proven experience in a client-facing role. • Experience as an executive assistant to a CEO or Founder. • Expertise in using and implementing Go High Level software. • Strong understanding of digital marketing practice areas, including SEO, Paid Search, Data & Measurement, Meta Ads, TikTok Ads, organic social, content, website development, and email marketing. • Excellent organizational and multitasking skills. • Strong communication and interpersonal skills. • Ability to work independently and manage time effectively. • High level of attention to detail and accuracy. • Ability to handle sensitive information with discretion. • Strong English writing and speaking with a minimal accent