Senior Procurement Operations Analyst

3 days ago

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HighLevel

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HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

SaaS • Marketing • Advertising • CRM

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

•Location: Remote India •Reports To: Director-Procurement •Shift Timings: 2PM-11PM IST •About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1,000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home. •Our Customers: HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. •Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. •About the Role: HighLevel seeks a detail-oriented and organized Senior Procurement Operations Analyst to support our growing procurement operations in a fast-paced SaaS company. In this role, you will primarily handle the operational side of procurement, working with internal teams to ensure the smooth operation of our Procure-to-Pay (P2P) system, resolve invoicing queries, and assist in submitting purchase requests (PRs). You will also manage procurement records and databases, update contracts, track procurement requirements, and support low-value purchases to ensure timely and efficient procurement operations.

🎯 Requirements

•A bachelor’s degree in business operations, supply chain management, science, or a related field is highly preferred. •3+ years of experience in procurement operations or supply chain management, ideally in a SaaS or tech-driven environment •Strong organizational skills and a keen eye for detail in managing procurement records, vendor databases, contracts, and reporting •Excellent verbal and written communication skills to effectively liaise with vendors and internal teams. •Ability to prioritize and manage multiple tasks, ensuring timely completion without compromising quality •Ability to identify and resolve minor issues in procurement processes, invoicing, and system functionality while escalating complex problems when necessary