Program Manager

2 days ago

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Description

• Manage the relationship between end-client and the customer; informing customers as to what to expect (milestone dates, testing process, training activity, etc.). • Oversee and balance expectations of the client and internal resources regarding project objectives, deliverables, and timeframes, by understanding the key business drivers and their prioritization. • Organize the sequence of tasks to be consistent with resource availability and milestone dates. • Develop, present, and update detailed project plans for each assigned project based on DevonWay’s hybrid (waterfall/agile) methodology. • Own and communicate any project risks and the associated plans to contain and / or mitigate those risks. • Drive and document the requirements process and make final determination on whether specific requirements are in scope or out of scope. • Train users on working with the DevonWay platform in addition to any developed applications. This includes creating necessary training material. • Obtain customer acceptance of project deliverables. • Enhance DevonWay’s project methodology and document library through development of new documents/processes as well as updates to existing documents/processes.

Requirements

• Excellent communication, time-management, and leadership skills. • Strong organizational skills, including attention to detail and multitasking. • Ability to demonstrate professionalism and diplomacy when interacting with external and internal customers. • Practiced and comfortable having difficult conversations with internal and external parties; for example, pushing internal parties to complete a task on time or explaining to a customer that a feature request is out of scope. • Demonstrated skills and capabilities in analytical and critical thinking, and complex problem solving. • Ability to develop a thorough understanding of the DevonWay technology stack. • Experience developing project plans using software tools such as Microsoft Project. • Knowledge of software deployment life cycle and testing practices. • Oversee the end to end testing process, including actively participating in verification testing to ensure the documented requirements are met. • 3+ years of experience working with a project team leading enterprise software implementations. • Bachelor’s degree in science-, computer-, or business-related discipline required (Master’s degree preferred). • Experience managing projects using Scrum Agile, Waterfall, or a similar software development framework. • Excellent note taking skills. • Able to travel periodically. • Able to pass a security background check. • BS in science, engineering, MIS, or another technical field. • Additional project management or IT certifications preferred. • U.S. Citizen.

Benefits

• 100% healthcare coverage • paid time off • retirement savings plans • STD,LTD, Life/AD • dental, vision plans