Installation Partner Manager (Bilingual)

May 14

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Motive

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Motive combines IoT hardware with AI-powered applications to connect and automate physical operations.

Electronic Logging Devices • Fleet Management • Vehicle GPS Tracking • Driver Vehicle Inspection Reports • IFTA Reporting

1001 - 5000

Description

• As the Installation Partner Manager for Motive's Professional Services Organization, evolve the professional installation and service offering program • Lead an organization of partners responsible for supporting the Professional Services Experience post-sale • Conduct Quarterly Business reviews and on-site visits with Installation Partners • Successfully partner with cross-functional teams to ensure successful installations • Review and provide feedback around the effectiveness of programs through metrics • Drive Impactful Process Improvements and Business Transformation • Build a robust online Installer Resource Center with installation guides for specific hardware products, vehicle types/model, wiring, etc.

Requirements

• 5+ years successfully managing & supporting 3rdparty partners specializing in Telematics Hardware Installations for Fleet Management • 2+ years in process improvement/change management/business transformation • Background in Hardware Installation and Vehicle Wiring is required • Strong business background including project management, partner management, problem-solving, business planning, and analytical skills • Strong understanding of partner management fundamentals • Experience in evaluating partner processes and procedures to allow for and drive performance • Prior experience managing multiple projects in a corporate setup • Excellent interpersonal, communication (both written and verbal), and presentation skills • Experience in delivering client-focused solutions based on customer needs • Ability to drive key initiatives cross functionally by leveraging both departmental and cross-functional relationships not directly under management • Proficiency in English and Spanish is essential for this role, with the ability to fluently converse and write in both languages. • Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication

Benefits

• Health, pharmacy, optical and dental care benefits • Paid time off • Sick time off • Short term and long term disability coverage • Life insurance