Senior Implementation Consultant

September 19

Apply Now

Receive Emails with Similar Jobs

Motive

WebsiteLinkedInAll Job Openings

Electronic Logging Devices • Fleet Management • Vehicle GPS Tracking • Driver Vehicle Inspection Reports • IFTA Reporting

1001 - 5000

Description

• Define and maintain the onboarding program for clients based on our product initiatives • Define, track and achieve key performance indicators for the onboarding program • Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients • Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations • Ensure the timely and successful completion of new client onboarding for all assigned accounts • Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule • Hosting virtual or in-person group training sessions for new customers • Traveling to customer on-sites as needed, both in the Southern US and Mexico (~40%)

Requirements

• 2+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management. • Strong business background including project management, account management, problem-solving, business planning, and analytical skills • Excellent interpersonal, communication (both written and verbal), and presentation skills • Experience in delivering client-focused solutions based on customer needs • Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level • Bilingual fluency in both English and Spanish required • BA/BS degree or equivalent work experience preferred