Group Product Manager

September 19

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GovOS

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Solutions for local government.

eSignatures • Automated Paperwork • Cloud Storage • Mobile Friendly • Online Form Templates

201 - 500

Description

•Own and define the vision, strategy, and roadmap for the GovOS Licensing and Registration, and Tax and Compliance suites. •Effectively collaborate with all parts of the organization to arrive at a highly defensible product roadmap that drives customer outcomes and revenue growth. •Work in partnership with Engineering Leadership in defining the quarterly plan and sprint plans for delivering the roadmap with precise timelines and highest quality. •Work with support, implementation, customer success teams to understand areas of improvement that will lead to lowering the cost of managing the product and improve customer satisfaction. •Be the voice of the customer by proactively identifying and resolving customer issues to increase customer satisfaction and net retention. •Interact with internal stakeholders to ensure everyone has visibility and accountability in the plan and collate any information you need to achieve this. •Establish metrics and milestones to track progress of the product towards the overall goals and vision. •Translate complex, technical concepts clearly and concisely to diverse audiences at all levels across the business.

Requirements

•5+ years of experience building B2B enterprise SaaS products for mid-market and enterprise customers. •8+ years of Product Management experience leading multiple product portfolio working within an agile development framework. •Proven record of driving business growth, customer satisfaction over an extended period of time. •Understanding revenue and business objectives for the product suite and work with the sales/marketing team to achieve the objective •Experience managing licensing, tax, ERP, HRMS, CRM solutions is highly desired. •Experience collaborating with leadership, engineering, and product managers in a complex organization of interdependent products. •Understanding of product and engineering resourcing and able to plan the roadmap and be able to make tradeoff conversations with stakeholders •Experience working with broader organization on a regular basis to look at different support, implementation metrics to ensure continuous improvement of product metrics. •Strong analytical and quantitative skills with the ability to use data to back up assumptions and recommendations and drive actions. •A strong system thinker who can deconstruct complex problems into smaller parts.

Benefits

•$150,000 - $160,000 annual base + bonus  •Remote Opportunities (Some state restrictions – see below) •Leadership and career development opportunities  •Competitive insurance (medical, dental, vision, and voluntary life & disability)  •Mental health benefits  •401(k) plan with company match  •Paid holidays  •Flexible PTO - no accruals  •Generous paid parental leave  •Monthly work from home stipend