Grainger
Grainger is a leading broad line distributor that operates primarily in North America, Japan, and the United Kingdom. With a mission to "Keep the World Working", Grainger serves over 4. 5 million customers by offering around 2 million maintenance, repair, and operating (MRO) products and services, as well as access to millions of additional products through its online platforms. The company is recognized for its commitment to excellent service and innovative technology that enhances customer relationships and operational efficiency.
Supply Chain Management • Facilities Management • MRO • Light and Heavy Manufacturing • Healthcare
Technical Product Support Specialist - Motors and Power Transmission
March 19
Grainger
Grainger is a leading broad line distributor that operates primarily in North America, Japan, and the United Kingdom. With a mission to "Keep the World Working", Grainger serves over 4. 5 million customers by offering around 2 million maintenance, repair, and operating (MRO) products and services, as well as access to millions of additional products through its online platforms. The company is recognized for its commitment to excellent service and innovative technology that enhances customer relationships and operational efficiency.
Supply Chain Management • Facilities Management • MRO • Light and Heavy Manufacturing • Healthcare
📋 Description
• Assist customers by telephone in selecting the right product, providing post-sales support, and answering product application and troubleshooting questions for a large range of Grainger products. • Work from 10:30 a.m. - 7 p.m. CST Monday - Friday, reporting to the Manager, TPS Customer Experience.
🎯 Requirements
• 5+ years of relevant job experience or hands-on field experience in one of the following areas: motors, engines, generators, and power transmission components, with direct customer contact. • Proficiency in computer use and ability to navigate different applications at the same time with multiple screens/ dual monitors.
🏖️ Benefits
• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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