Technical Account Manager

5 days ago

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Gravitee

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API Management • API Design • APIM • Access Management • APIs

51 - 200

💰 $30M Series B on 2022-09

Description

• Help customers during their onboarding process with activities like Architecture design, product configuration, use case implementation • Effectively manage the tracking of top-tier customer projects and resolution and escalations on behalf of product and services • Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner • Establish business value for customers and help them achieve the targets and ROI from the use of the Gravitee platform • Champion and advocate for the customer within Gravitee.

Requirements

• 5+ years of demonstrated experience handling customers of all sizes • Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision • Excellent communication skills and an ability to concisely explain complex technical issues and solutions • Prior experience administering/interacting with an Access Management platform(s) (API management platform is a plus) • Ability to travel when required to meet with your accounts

Benefits

• Excellent medical coverage to keep your body and mind healthy • 15 days holiday leave + national bank holidays • Learning + Development budget to enhance skills • Endless opportunities for growth and development • Opportunity to work with cutting edge technologies in a high growth start up