Merchant Credit Card Processing • Credit Card Payment Processing • Business Services • Small Business Funding • Mobile Credit Card Processing
Yesterday
🇺🇸 United States – Remote
💵 $80k - $120k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🌐👷 Salesforce Administrator
🦅 H1B Visa Sponsor
Merchant Credit Card Processing • Credit Card Payment Processing • Business Services • Small Business Funding • Mobile Credit Card Processing
A career with Gravity Payments is an opportunity to be part of a collaborative team where creative leadership, passion for progress, and responsibility are paramount. • We are seeking an experienced Salesforce Administrator to manage and optimize our highly customized Salesforce platform. • As part of a small, collaborative team, you will need a balance of day-to-day management and strategic innovation to ensure the platform supports our business processes effectively while advancing our technical capabilities. • Success in this role looks like: • Providing efficient end-user support, resolving issues promptly, and enhancing user satisfaction. • Progressing the migration from Classic to Lightning as a key priority during the first year. • Transitioning all Workflow Rules and Process Builder automations to Flow. • Maintaining high standards of data accuracy and integrity through regular audits and best practices. • Making sound architecture decisions that support scalability and alignment with business objectives. Core Responsibilities • User and License Management: Manage user setup, roles, permissions, and ensure compliance with security policies. • System Configuration and Customization: Develop and maintain custom objects, fields, workflows, validation rules, and page layouts. • Process Automation: Design and implement automations using Salesforce Flow and other tools to improve efficiency. • Data Management: Conduct regular audits, manage duplicate records, and implement data quality best practices. • Migration Projects: Lead the transition from Classic to Lightning and complete the migration of automations to Flow. • Support and Training: Provide responsive support to users and deliver training sessions to drive platform adoption and proficiency. • Reporting and Analytics: Create and manage reports, dashboards, and data visualizations to support business decisions. • Stakeholder Collaboration: Work closely with teams across departments to understand business needs and deliver tailored solutions. • System Integrations: Maintain and optimize Salesforce integrations with external systems, including contracts, marketing, and mailing platforms. • Continuous Improvement: Stay updated with Salesforce releases, evaluate new features, and recommend enhancements to optimize the platform.
Preferred Skills • Experience: At least 3–5 years of Salesforce administration experience with a track record of managing migrations and automations. • Technical Proficiency: Strong knowledge of Salesforce Flow, Process Builder, and Validation Rules. Familiarity with APEX, JSON, and Visualforce is a plus. • Analytical Skills: Ability to evaluate complex business needs and translate them into Salesforce solutions. • Collaboration: Proven ability to work closely with stakeholders and across teams to understand processes and deliver value. Technical requirements • Must have a reliable and high-speed internet connection, either a wired connection or a strong and stable Wi-Fi network, to support effective remote work.
Benefits • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) and Profit Sharing • Life Insurance (Voluntary & AD&D) • Paid Time Off (Open PTO After One Year) • Short Term & Long Term Disability • Wellness Resources
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