Salesforce Administrator

March 5

Apply Now

Receive Emails with Similar Jobs

Greenbox Capital

WebsiteLinkedInAll Job Openings

Greenbox Capital is a direct funder in the merchant cash advance industry providing small businesses access to much needed working capital through merchant cash advances, invoice factoring and short-term small business loans. As a technology-driven alternative lender, Greenbox Capital’s enterprise solution, The Box, stands head and shoulders above other Fintech products. The Box increases deal security to brokers vastly improving the speed of funding and quality of underwriting for scaling and overhauls traditional means of obtaining capital with a seamless experience for the customer.

Merchant Cash Advances • Invoice factoring • Loan servicing • Small Business Loans • working capital

51 - 200 employees

Founded 2012

📋 Description

• Support and enhance our next-gen Salesforce platform alongside Salesforce Architects, Developers, and the Technology team. • Act as the primary contact for operational support functions, including user administration, licensing, monitoring, and release schedules. • Collaborate in the design and implementation of system configurations and no/low-code solutions, such as Flows, Data Loader, and Reporting and Dashboards. • Participate in platform extensions through APIs and AppExchange solutions. • Maintain up-to-date status, next-steps and resolutions on support related requests. • Provide input for user stories, acceptance criteria, and requirements. • Ensure thorough documentation for all released features and functionality with each sprint. • Conduct business-facing demos of new features and functionality. • Support quality assurance testing and deployment processes. • Serve as a liaison between business stakeholders and Technology colleagues for Tier 1 support and new work requests. • Strong critical thinking and problem-solving skills to analyze data, trends and propose targeted solutions.

🎯 Requirements

• Minimum 5 years of hands-on experience as a Salesforce Administrator, focusing on Sales and Service Cloud. • Expert knowledge of Salesforce security models, licensing, and platform capabilities. • Strong understanding of Salesforce analytics tools, including Lightning Report Builder and Dashboard management. • Proficiency in low and no-code Salesforce capabilities such as Flow, Data Loader, and SOQL query tools. • Excellent communication skills and relationship-building abilities. • Salesforce Certifications: Administrator, Advanced Administrator, Platform App Builder, Business Analyst • Additional Salesforce certifications, such as User Experience (UIX) Designer, Community Cloud, or Platform Developer.