Call Center Relationship Specialist

March 13

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+25 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Grow Financial Federal Credit Union

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Grow Financial Federal Credit Union is a community-focused financial institution dedicated to serving its members by prioritizing personal needs over profit. Located in Tampa, the credit union offers a range of financial products, including savings and checking accounts, loans, and investment services, while also emphasizing financial literacy and community development. With a commitment to making banking accessible and beneficial for all, Grow aims to help individuals and communities flourish financially through its diverse offerings and educational resources.

501 - 1000 employees

Founded 1955

🏦 Banking

💸 Finance

📋 Description

• The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence. • Cross-sells Credit Union products and services. • Supports a sales and service environment that is focused on the credit union’s mission, vision and core values. • The shift for this opening is Monday - Friday from 10am - 7pm with rotating Saturday coverage.

🎯 Requirements

• High school diploma required. • Some college from an accredited college or university is preferred. • 1-3 years sales and service experience required, preferably in a call center environment. • Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills. • Bi-lingual (English and Spanish) preferred. • Working knowledge of Windows-based PC products and general office equipment. • Must be able to sit for extended periods of time. • Must be able to read, write, speak and type English. • Must be able to hear and use a telephone. • Use of computer requires repetitive keystrokes.

🏖️ Benefits

• Remote/Work From Home Available • Competitive pay starting at $18.75/hr + depending on experience • Medical/Dental/Vision Insurance • Employee discount on loans Team members qualify for a discount on consumer loans. • Tuition Reimbursement of up to $5,250 per year for full-time team members. • Paid Time Off 15 days/year & over 10 Paid Holidays • Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. • Retirement Benefits (401K) Grow matches up to 8% for team members. • Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.