TDB Communications, Inc.
TDB Communications, Inc. is a leading provider of multilingual business process outsourcing (BPO), knowledge process outsourcing (KPO), and legal process outsourcing (LPO) solutions. With a focus on the healthcare and legal sectors, TDB delivers a wide range of services including telehealth support, medical call center operations, staffing, and legal document review. Established over two decades ago, they serve both commercial and government clients with a commitment to quality and efficiency, further distinguished by their recognition among America's top service-disabled veteran-owned businesses.
Court Reporting • Records Review • Admin & Clerical • Claims Processing • Depositions
Call Center Representative
6 days ago
🏄 California – Remote
💵 $18 / hour
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
TDB Communications, Inc.
TDB Communications, Inc. is a leading provider of multilingual business process outsourcing (BPO), knowledge process outsourcing (KPO), and legal process outsourcing (LPO) solutions. With a focus on the healthcare and legal sectors, TDB delivers a wide range of services including telehealth support, medical call center operations, staffing, and legal document review. Established over two decades ago, they serve both commercial and government clients with a commitment to quality and efficiency, further distinguished by their recognition among America's top service-disabled veteran-owned businesses.
Court Reporting • Records Review • Admin & Clerical • Claims Processing • Depositions
📋 Description
• Remote Customer Service Representatives responsible for responding to customer inquiries. • Provide tools and resources to assist callers with a high level of service. • Research inquiries and troubleshoot customer issues as needed. • Use call-center technology to manage multiple inquiries daily. • Maintain up-to-date knowledge of relevant policies and regulations.
🎯 Requirements
• High School diploma or equivalent required. • Minimum one (1) year customer service experience required. • Must submit speed test via speedtest.net. Download speeds must be at least 60mbps and upload speed must be at least 6mbps. • Experience working with computer software, customer relationship management tools and telephone technology. • Experience working with and skilled in the use of help desk software. • Ability to utilize problem-solving skills in complex situations. • Excellent communication skills, both written and oral. • Ability to work independently and as a team.
🏖️ Benefits
• Medical • Dental • Vision • 401k
Apply NowSimilar Jobs
March 4
Vyve Broadband
501 - 1000
Primary point of contact for customers, promoting Vyve Broadband services in a remote setting.
March 1
As part of Humana, support HR processes through effective bilingual call center assistance.
🇺🇸 United States – Remote
💵 $44.9k - $60.2k / year
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🦅 H1B Visa Sponsor
February 15
PPM
51 - 200
Deliver high-quality telephone support to clients at Planned Parenthood services. Focus on client satisfaction and service standards in a remote setting.
February 5
Join Pro Talent as a Customer Service representative, providing patient support from home.
January 28
Remote call center coordinator managing inbound/outbound calls for customer satisfaction.
🇺🇸 United States – Remote
💰 Private Equity Round on 2020-09
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required