Implementation Manager - Advisory Markets

April 16

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Logo of Guardian Life

Guardian Life

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

Life Insurance • Disability Insurance • Group Benefits • Annuities • Investments

5001 - 10000 employees

Founded 1860

💸 Finance

🧘 Wellness

💰 Non Equity Assistance on 2016-08

📋 Description

• Handle complex and large group implementations. • Provide overall coordination and support to employers and brokers. • Own implementation timeline and ensure smooth transitions. • Evaluate needs of new customers and provide consultative solutions. • Develop and manage detailed implementation project plans. • Collaborate with internal and external teams for successful implementations. • Monitor customer satisfaction throughout the implementation process. • Mentor and assist with training of team members as needed. • Participate in department and strategic initiatives.

🎯 Requirements

• 3+ years of experience in the group insurance industry. • Implementation or client management experience preferred. • Experience managing complex implementations for employer groups with 1000+ employees. • Knowledge and experience with FMLA and PEO implementations. • Knowledge of Benefit Administration platforms and data exchange formats. • Project management skills. • Excellent written and verbal communication skills. • Ability to work independently and make decisions. • Aptitude to promote consumer-centric decision-making and lead change. • Bachelor’s Degree preferred or equivalent work experience in business, operations, or related field.

🏖️ Benefits

• Flexibility to achieve professional and personal goals. • Skill-building and leadership development opportunities. • Philanthropic opportunities. • Diverse colleagues with high ethical standards. • Contemporary, supportive, and inclusive benefits.

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