Community Coordinator

September 10

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Guayakí Yerba Mate

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COME TO LIFE

Yerba Mate • Regeneration • B Corp • Sustainability • Organic

501 - 1000

Description

• Community Growth: Using Salesforce, review and progress member applications for the Guayaki Community. • Conduct Office hours for new members at least once a week. • Assist in the development and maintenance of recorded edition of Welcome Call. • Community Health & Organization: Assessing community members and taking necessary steps to ensure the quality and overall health of the Community space. • Enforcing Community Guidelines and inspiring Guayaki’s values in everything they do in the community space. • Knowledgeable of community metrics and how they impact user engagement. • Supporting community administration activities including process documentation and maintenance. • Community Engagement: Act as the point person for any questions directed from consumers inquiring about the Guayaki Community. • Support in developing the ongoing creative community calendar of events such as contests, spotlights and broader marketing tie-ins. • Act as the point person for any questions directed from members within the Guayaki Community Network platform. • Managing the Top Contributors and potential Top Contributors. • Organization and running of online meetup events including Themed Gourd Circles, games nights and other initiatives.

Requirements

• High school diploma or GED. • Demonstrated passion in Guayaki’s regeneration-driven business model, the brand, and the product. • Thoroughly know, understand, and engage in meaningful discussions about the company's values and products. • Personable and accountable to both internal and external stakeholders. • Demonstrable ability to coordinate various changing tasks week to week and be flexible to evolving needs. • Emotional intelligence and empathy. • Strong written and verbal communications skills. • Self-motivated, curious, and proactive. • Approaches new and different ideas with curiosity and open-mindedness. • Experience as a participant within the Guayaki Community necessary. • Reliably commit to contracted hours and tasks allocated, show transparency with line manager and act professionally in all interactions with the business.

Benefits

• This is a part-time job not eligible for benefits.