Senior Consultant, Program Operations and Lender Relations

2 days ago

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Guidehouse

consulting β€’ advisory β€’ digital β€’ technology β€’ managed services

10,000+ employees

Founded 2018

πŸ’° Grant on 2023-02

Description

β€’ As a Senior Consultant within Guidehouse's Federal Financial Services segment, you will support one of our clients' Lender Relations team. β€’ Using lending expertise to solve complex lender issues affecting data entry. β€’ Prepare Lender Training materials. β€’ Scheduling, Preparing and Participating in lender education via our client's Regional Office(s) webinar(s). β€’ Interfacing with client to recommend and refine requirements for our client's loan system of record. β€’ Recommending loan system enhancements when needed. β€’ Using lending knowledge to create knowledge base training material. β€’ Support business analyst efforts to develop requirements. β€’ Provide guidance to technology team on user experience and user acceptance testing. β€’ Collaborate with client/industry to shape execution and change management. β€’ Work with Guidehouse project management team to develop industry training and communication.

Requirements

β€’ 5 years of experience in the small business lending space, including loan operations and/or working with loan systems as a user β€’ Strong network of lenders in the small business space β€’ Experience with testing and implementation of commercial or government lending platforms (preferred) β€’ Excellent written, verbal and presentation communication skills (preferred) β€’ Outstanding organization, analytical and problem-solving skills (preferred) β€’ Strong interpersonal skills and ability to work with cross-functional teams (preferred) β€’ Bachelor's degree (preferred)

Benefits

β€’ Medical, Rx, Dental & Vision Insurance β€’ Personal and Family Sick Time & Company Paid Holidays β€’ Position may be eligible for a discretionary variable incentive bonus β€’ Parental Leave and Adoption Assistance β€’ 401(k) Retirement Plan β€’ Basic Life & Supplemental Life β€’ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts β€’ Short-Term & Long-Term Disability β€’ Student Loan PayDown β€’ Tuition Reimbursement, Personal Development & Learning Opportunities β€’ Skills Development & Certifications β€’ Employee Referral Program β€’ Corporate Sponsored Events & Community Outreach β€’ Emergency Back-Up Childcare Program β€’ Mobility Stipend

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