Enterprise Solutions Engineer

5 days ago

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Guidewheel

WebsiteLinkedInAll Job Openings

Software • Manufacturing operations • Factory operations • Operational excellence • Machine learning

11 - 50 employees

⚡ Energy

🤖 Artificial Intelligence

💰 $9M Series A on 2022-12

Description

• Partner with enterprise sales teams to understand customer challenges, goals, and technical requirements. • Conduct in-depth discovery sessions to identify customer pain points and solution alignment. • Deliver compelling presentations, demonstrations, and proof-of-concept (POC) engagements. • Architect and propose tailored solutions that leverage our products and services to meet customer needs. • Provide guidance on system integration, data flow, and implementation best practices. • Address scalability, performance, and security concerns in solution proposals. • Act as the technical advisor during the sales process, ensuring customer confidence in our solutions. • Collaborate with product, engineering, and support teams to resolve complex technical issues. • Stay updated on industry trends and evolving customer requirements to inform solution strategies. • Prepare technical documentation, such as architecture diagrams, integration guides, and implementation plans. • Train customers and internal teams on product capabilities, customization options, and ongoing management. • Provide feedback to product teams to improve features and resolve gaps identified during customer interactions.

Requirements

• 5+ years of experience in a technical pre-sales, solutions engineering, or similar role, preferably supporting enterprise-level customers. Prior experience in the manufacturing space is a plus. • Proven track record of designing and implementing enterprise-scale solutions. • 2-4 years operational experience working in factories, including experience with Process Improvement, Pareto Principle, and OEE. • Exceptional communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences. • Strong problem-solving skills and ability to thrive in a fast-paced environment. • Collaborative mindset, with the ability to build trust and influence stakeholders at all levels.