Senior Customer Success Manager - Life Sciences

February 12

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Logo of H1

H1

H1 is a global healthcare intelligence company that connects life sciences, payors, providers, and patients to AI-enabled data analytics and groundbreaking research to advance medicine. It provides enterprise solutions like HCP Universe, Trial Landscape, and Precise, helping healthcare professionals to access accurate and comprehensive data for clinical trials, scientific research, and medical affairs. H1 empowers medical missions and humanitarian work through H1 Connect and enhances diversity and inclusion in clinical trials by providing insights to improve patient diversity and site performance. The company plays a key role in enabling access to healthcare information and evidence-based medicine globally.

healthcare • provider data • healthcare professional information • diversity data • medical affairs

📋 Description

• At H1, we believe access to the best healthcare information is a basic human right. • Our mission is to provide a platform that can optimally inform every doctor interaction globally. • This promotes health equity and builds needed trust in healthcare systems. • You’ll solve business problems, support, and develop relationships with H1’s largest accounts.

🎯 Requirements

• 4+ years experience working in Customer Success, Account Management, or Client Services for an Enterprise SaaS company • Experience working in or with Life Sciences, a plus for Medical Affairs or Clinical experience • Experience with project management with high priority accounts

🏖️ Benefits

• Full suite of health insurance options, in addition to generous paid time off • Pre-planned company-wide wellness holidays • Retirement options • Health & charitable donation stipends • Impactful Business Resource Groups • Flexible work hours & the opportunity to work from anywhere • Opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

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