Haemonetics
Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services
1001 - 5000
Manager - Software and Systems Support
September 15
Haemonetics
Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services
1001 - 5000
Description
• Manage plasma software support team for North America. • Drive change for team efficiency and performance. • Ensure customer satisfaction and handle escalations. • Lead cross-functional collaboration and internal/external audits.
Requirements
• Bachelor's Degree - Medical Technology, Computer Science, or equivalent - Required • 5+ years - Managerial experience with direct reports including performance reviews, hiring, metrics and reporting, coaching and mentoring - Required • 3+ years - Healthcare Software Development Lifecycle and processes - Required • 3+ years - AWS and Azure experience in a production environment - Preferred • 5+ years - Customer facing technical support -Preferred
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