Senior Program Manager

Yesterday

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HALO Branded Solutions

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sales incentives

1001 - 5000

💰 Private Equity Round on 2016-01

Description

• Create long-term, trusting relationships with assigned customers • Understand client demands, plan how to meet those demands, and generate revenue/profit for the company • Assure customer experience is consistent with or exceeds expectations at corporate and buyer level • Drive revenue and profitability growth • Liaison between internal cross-functional teams to improve customer experience and maximize operational productivity • Serve as a liaison between our clients, AE’s and the internal HALO Teams to assist in high level solutioning as needed • Assist with problem resolution • Develop and oversee customer retention and revenue/profit growth campaigns • Manage portfolio budget and meet or exceed revenue/profit quotas • Develop trusted advisor relationships with account executives, customer stakeholders, and internal support team • Oversee program timelines to ensure timely and successful delivery of our solutions • Create and present internal and external program reviews on a monthly, quarterly, and annual basis • Provide feedback to management on weekly and monthly basis • Provide oversight to demands on inventory and assure obsolescence and turn goals

Requirements

• Bachelor’s Degree plus 1+ year of experience and/or training, or equivalent combination of education and experience in account or project management required • Previous promotional products industry and ecommerce experience is preferred but not required • Proven work experience and a relevant role within HALO • Demonstrate ability to effectively communicate, present, and influence key stakeholders at all levels of the organization • Experience delivering client-focused solutions to meet customer needs • Proven ability to juggle multiple, high-pressure account management projects at a time, while maintaining a sharp attention to detail and calm demeanor • Excellent listening, negotiation, problem-solving, organizational, and communication skills • Possess and project a positive, professional attitude through outstanding interpersonal skills • Must be a flexible, enthusiastic and creative team player who is able to work overtime when required • Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and PowerPoint.

Benefits

• Nationwide coverage for Medical, Dental, Vision, Life and Disability insurance • Additional Voluntary Benefits • 401K Retirement Savings Plan • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA)