eCommmerce • Phone Support • Email Handling • Quality Call/Email Monitoring • Live Chat
3 days ago
eCommmerce • Phone Support • Email Handling • Quality Call/Email Monitoring • Live Chat
• Organize and manage the executive's calendar, scheduling meetings, and appointments efficiently. • Handling emails, phone calls, and other forms of communication on behalf of the executive, including screening, responding, and redirecting as necessary. • Providing administrative support such as drafting correspondence, preparing documents, and maintaining records. • Handle the booking of appointments with clients, vendors, and other stakeholders. • Making travel arrangements including booking flights, hotels, transportation, and creating travel itineraries. • Process and manage order entries accurately and promptly. • Monitor and manage the executive's email inbox, prioritizing and responding to emails as needed. • Conduct outreach to potential new customers, setting up initial contact and follow-up. • Manage and enhance the executive's LinkedIn profile and presence, ensuring consistent and professional engagement. • Coordinating and scheduling meetings, preparing agendas, taking minutes, and following up on action items. • Managing and organizing information, files, and documents, both physical and digital, to ensure easy access and retrieval. • Assisting with special projects, research tasks, and presentations as needed. • Building and maintaining relationships with clients, stakeholders, and business partners on behalf of the executive. • Assisting with financial tasks such as expense tracking, budget management, and invoice processing. • Handling ad-hoc requests, troubleshooting issues, and finding solutions to problems as they arise.
• Bachelor's degree in Business Administration, Management, or a related field (Master's degree is a plus). • Proven experience in project management and executive support roles. • Exceptional organizational skills and attention to detail. • Excellent communication and interpersonal skills. • Proficiency in data analysis and reporting tools. • Ability to maintain confidentiality and handle sensitive information. • Strong problem-solving skills and the ability to work under pressure. • Proficiency in Microsoft Office Suite and project management software. • Proactive, adaptable, and a self-starter. • Must have a reliable internet connection.
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