Hands Working Virtually, Inc.
eCommmerce • Phone Support • Email Handling • Quality Call/Email Monitoring • Live Chat
Medical Virtual Assistant
3 days ago
Hands Working Virtually, Inc.
eCommmerce • Phone Support • Email Handling • Quality Call/Email Monitoring • Live Chat
Description
• Handle phone calls for new patient appointments. • Utilize the Athena EMR system to schedule appointments. • Follow up with patients to confirm and reschedule appointments. • Send appointment confirmations via email. • Work a standard 40 hours per week.
Requirements
• Previous experience working with medical practices and Athena EMR’s. • Excellent communication and customer service skills. • Strong organizational and multitasking abilities. • Familiarity with medical insurance processes and terminology. • Bilingual proficiency in Spanish and English. • Self-driven and able to work independently.
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