Patient Financial Counselor

Yesterday

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Hanger, Inc.

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Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

Prosthetics • Orthotics

5001 - 10000 employees

Founded 1861

⚕️ Healthcare Insurance

🧬 Biotechnology

🧘 Wellness

📋 Description

• The Patient Financial Counselor - Remote will educate and assist patients with making informed decisions about payment options and financial arrangements regarding their healthcare services. • Determine and verify patient insurance coverage and eligibility for financial assistance programs. • Knowledgeable of all aspects of the financial process from scheduling, billing, and collections.

🎯 Requirements

• Requires less than 1 year of related experience • Minimum good fit for the job, as determined by the Talent Bullseye assessment • Strong organizational, analytical and problem solving skills • Able to manage multiple responsibilities and to prioritize duties/tasks in a fast paced working environment • Good interpersonal, oral and written communication skills, including the ability to follow written and verbal directions • Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues • General knowledge of HIPAA and other medical insurance regulations and terminology • Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding • Knowledge of FDCPA • Proficient computer software; such as MS Word, Excel, and automated billing systems • Able to use various type of office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc. • Familiar with general medical terminology • Understanding of state, federal and regional collection and reimbursement laws • Must have an enthusiastic and positive attitude • Ability to work independently, exercise creativity, and be attentive to detail • Proficiency with basic math and accounting skills • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. • Keep the patient at the center of everything that you do, building lifelong trust. • Foster open collaboration and constructive dialogue with everyone around you. • Continuously innovate new solutions, influencing and responding to change. • Focus on superior outcomes, and calibrate work processes for outstanding results.

🏖️ Benefits

• Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Flexible Work Schedules and Part-time Opportunities • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Student Loan Repayment Assistance by Location • Relocation Assistance • Regional & National traveling CPO/CO/CP opportunities • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest