Managing Director, Managed Services (Legal Technology + Operations)

July 9

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Harbor.ai

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Commercial Lines Insurance Exchange driven by Artificial Intelligence

Insurance • Artificial Intelligence • Insurtech

2 - 10

Description

• Actively develop ideas for and contribute to practice growth evolution and company-wide strategic initiatives. • Personal commitment to onboarding, recruiting, and growing the business. • Encourage and facilitate collaboration within and across teams. • Ensure that the team upholds firm values, policies, and procedures. • Actively manage, develop, coach, and mentor others. • Build an organization structure for growth (geographic, vendor/partner, product) and develop team leadership and wider team to meet that growth inclusive of personal development plans. • Manage mix of resources in various global locations based on business and client needs.

Requirements

• 10+ years of experience building and leading a team focused on service delivery. • 15+ years of experience in legal technology application services. • 15+ years of experience delivering projects, including overseeing other resources to completion of tasks in a consulting or professional services environment. • Bachelor’s degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, or Accounting is preferred. • IT Project management experience, including implementation methodologies such as agile. • Ability to adapt to fast-paced and high-pressure environments. • Excellent client-facing communication skills (written and spoken). • Exceptional analytical and quantitative skills. • Demonstrate sound judgement and attitude when interacting with clients and internal stakeholders. • Ability to work independently and collaboratively. • Advanced knowledge of Microsoft Office Suite and Email, including Microsoft Excel, Project

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service