Site Reliability Engineer

May 9

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Harbor Compliance

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Business Licensing • Entity Management • Business Licensing Software • Entity Management Software • Charitable Solicitation Registration

51 - 200 employees

Founded 2012

📋 Compliance

☁️ SaaS

🤝 B2B

Description

• Ensure optimal availability of our SaaS platform for all users by maintaining and upgrading infrastructure • Design and implement infrastructure solutions that adhere to industry best practices for scalability, reliability, and observability • Continuously measure and enhance system performance, focusing on efficient and effective solutions • Diagnose and remediate production issues in collaboration with cross-functional teams, ensuring swift resolution and minimal disruption • Influence software design and architecture decisions as the subject matter expert on infrastructure, promoting best practices and system performance • Develop and maintain comprehensive system documentation, including playbooks and instruction manuals, to support ongoing operations and crisis management

Requirements

• Proven experience in building and supporting client-facing SaaS applications on Linux platforms (RHEL, CentOS, Ubuntu) • Skilled in utilizing major cloud service providers (Azure, AWS, GCP) for infrastructure management • Proficient with infrastructure as code frameworks such as Ansible and Terraform • Experienced in developing and managing CI/CD pipelines with tools like CircleCI and Jenkins • Familiar with version control systems, particularly Git • Strong background in system monitoring using platforms like New Relic • Knowledgeable in both SQL and NoSQL database technologies • Effective in programming or scripting languages • Bachelor’s degree in Computer Science or a related technical field • In-depth experience with Azure-specific services and Kubernetes in a production environment • Expertise in identity and access management

Benefits

• Competitive salary and generous benefits including paid time off • Seven paid holidays • Health plan including medical, dental, vision, and life insurance • 401(k) retirement plan with a company match program