Product Lead - Operations

April 3

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Harbor Health

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Harbor Health is a healthcare provider offering a range of medical services, including Express Care for immediate medical needs like sore throats, seasonal allergies, and annual wellness visits. They emphasize a co-creation approach to health, working collaboratively with patients to achieve optimal health outcomes. Harbor Health provides virtual and traditional appointment options and accepts most insurance plans, ensuring accessible healthcare for their clients. With multiple clinics, including specialized Express Care locations, they focus on offering warm, welcoming, and efficient care, as evidenced by positive patient reviews.

11 - 50 employees

⚕️ Healthcare Insurance

📋 Description

• Partner with Chief Product Officer to develop and own the product roadmap for Harbor Health’s operating model. • Obsess to ideate on products that drive enterprise OKRs, particularly around cost of care and member experience. • Drive day-to-day coordination with the engineering team, ensuring product deliverables meet timelines, quality standards, and stakeholder expectations. • Continuously evaluate emerging technologies to keep Harbor Health on the leading edge of healthcare innovation. • Communicate operations-related product strategy and performance to executive stakeholders. • Work with internal clinical & operational teams to solicit requirements, collaborate on implementation, and monitor long-term progress.

🎯 Requirements

• 6–10 years of combined experience in healthcare technology, consulting, or related fields, with a track record of scaling operational products or platforms. • Proven success in product management within innovative healthcare organizations (e.g., Oscar, Carbon, Devoted, One Medical), with a strong understanding of payor-provider models. • Expertise in operational workflows and process optimization, with hands-on experience leveraging data analytics for decision-making. • Experience implementing AI/ML solutions in healthcare or a similarly regulated environment. • Exceptional cross-functional leadership skills, adept at unifying diverse teams around shared goals. • Excellent written and verbal communication, especially with technical and executive audiences.

🏖️ Benefits

• Transformational Impact: Be at the forefront of reimagining healthcare operations and payment models. • Leadership & Ownership: Shape operational strategies in a dynamic, fast-paced environment with high autonomy. • Collaborative Culture: Join a team that values innovation, integrity, and collective success. • Competitive Compensation & Benefits: We reward top talent with robust pay, benefits, and growth opportunities. • Remote Flexibility: Work from anywhere while staying closely connected to a mission-driven team. • Inclusive Environment: We celebrate diverse perspectives and are committed to creating an equitable workplace.