Principal Product Manager - Trust

January 10

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Logo of Headway

Headway

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Headway’s mission is a big one – to build a new mental health care system everyone can access. • 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance. • Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. • We want your time here to be the most meaningful experience of your career. • We’re looking for a Principal Product Manager to shape our internal and external efforts to grow our customers’ Trust in Headway. • Set the vision for Trust: Lead collaborative efforts to define a vision, strategy, and roadmap for software engineering efforts. • Build New Trust-Centered Products: Build customer-facing features and experiences that improve our customers’ security and privacy. • Partner with Product Leaders on New Products: Be the lead partner on some of our most innovative project launches. • Make the safe way, the easy way: Build platform components, features, and tooling for internal teams. • Protect Headway’s most sensitive data by partnering closely with Legal, Compliance, Engineering, Operations, Growth, and Customer Support.

🎯 Requirements

• Have 0 -> 1 product experience: You have ~7+ years of experience as a product manager, with 2+ of those years building trust products. • Data driven mindset: You enjoy building technically complex, scalable solutions. • Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude. • Appreciate quality: You have an exceptionally high bar for building incredible experiences. • Innovation at Scale: You seek opportunities to lead the industry in implementing the latest security and privacy technologies. • Results driven: You care deeply about creating impact and driving results for Headway’s business. • Mission driven: You are motivated by Headway’s mission, increasing access to high quality mental health care.

🏖️ Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development

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