Senior Product Manager, Patient Experience

September 20

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Headway

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Rewiring a new mental healthcare system for access and affordability.

201 - 500

Description

• Craft delightful, data-driven product experiences to ensure our patients get high-quality care quickly. • Develop a vision and strategy for how we engage and support patients throughout their mental health journey. • Work closely with design, engineering, data, and other cross-functional partners to learn and ship quickly. • Deeply understand and embody the voice of our patients, while staying close to your team in order to quickly build and iterate on products for the patient journey.

Requirements

• Have 0 -> 1 product experience: You have 5+ years of experience building new consumer products (B2B2C product experience a plus). • Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude. • Growth obsessed: You are always searching for new ways to drive Growth, and obsess over the metrics to get there. • Empathetic: You possess deep user empathy, have strong intuition on how they think, and love delighting them. • Experimental: You’re innately curious and eager to quickly test and learn how users will respond to new experiences. • Appreciate quality: You have an exceptionally high bar for building incredible experiences. • Results driven: You care deeply about creating impact and driving results for Headway’s mission.

Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development