Clinical Program Manager - LCSW, LMHC, LMFT, LPC

3 days ago

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Health Advocate

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Healthcare • Health • Advocacy • Wellness

1001 - 5000

Description

• Remotely manages a 24/7 team of licensed on-site counselors who provide in-person psychoeducation and mental health support. • Available to travel to in-person meetings approximately 4 times per year. • Provides on-call support to team for periodic urgent issues. • Interviews, hires, trains and supervises team members, fostering a high-performance culture. • Oversees clinical services provided by team, providing guidance for escalated and complex cases. • Develops engaging content for wellness workshops and group programming. • Manages and documents team schedules and attendance, ensuring shifts are covered. • Tracks team member caseloads, outcomes, and sessions for reporting. • Performs quality assurance activities for all clinical and administrative functions. • Collaborates with operational and wellness leads in regular meetings to meet wellness goals.

Requirements

• Master’s degree in a behavioral health discipline required (social work, counseling, or psychology). • Unrestricted state license to practice psychotherapy (LCSW, LMHC, LPC, LMFT, etc.) • Minimum 5 years of experience in evidence-based modalities of mental health care, including crisis support. • Minimum 3 years supervisory or management experience leading a team of clinicians. • Florida-located and licensed preferred but not required. • Experience providing presentations and collaborating with multiple teams and stakeholders, including company leaders. • Strong leadership skills and the ability to build effective teams. • Effective communication skills to interact with counselors, employees, and customers, with an emphasis on ability to communicate both verbally and in writing. • Assertive, self-confident, and resilient. • Intermediate computer skills and familiar with Microsoft Office preferred. • Demonstrated ability to communicate concepts, strategies and plans in terminology understood by business professionals.