Research Associate

October 4

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Health Advocate

Healthcare β€’ Health β€’ Advocacy β€’ Wellness

1001 - 5000

Description

β€’ Responsible for researching healthcare systems and resources β€’ Provide information to nurses and respond to member requests β€’ Track cases and follow-up with members and providers timely β€’ Exercise exceptional customer service skills β€’ Ensure compliance with applicable laws and regulations β€’ Assist in resolving routine research issues and document thoroughly β€’ Maintain a professional relationship with internal/external customers

Requirements

β€’ High School Diploma or G.E.D. β€’ Associates degree preferred in business administration, liberal arts, healthcare management, or a related field β€’ Minimum of one year healthcare experience preferred β€’ Basic knowledge of MS Word, Excel, and Web Navigation required β€’ Must score acceptably on job related testing β€’ Ability to pass standardized interview β€’ May need to be bilingual in English, Spanish, etc.

Benefits

β€’ Robust Medical coverage β€’ Dental & Vision benefits β€’ Tuition assistance β€’ 401(k) savings plan with company match β€’ Paid time off (PTO) β€’ Paid holidays β€’ Employee Assistance Programs β€’ Wellness Programs

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