HealthSnap
The operating system for virtual chronic condition management
Healthcare • Preventive Medicine • Integrative Wellness • Software • Lifestyle Medicine
201 - 500
Program Support Representative
August 22
HealthSnap
The operating system for virtual chronic condition management
Healthcare • Preventive Medicine • Integrative Wellness • Software • Lifestyle Medicine
201 - 500
Description
• Responsible for managing all tasks related to patient and customer support • Assist in working with patients that are new to Remote Patient Monitoring • Ensure tasks are completed successfully and on-time • Provide customer support to our CCM/RPM customers
Requirements
• Excellent communication skills • Ability to multi-task and prioritize assignments • Capable of building strong relationships • Excellent written communication and documentation skills • Quality focused • Experience resolving conflict • Strong analytical skills and the ability to solve technical problems • Ability to work under pressure • Technical skillset, including setting up iOS and Android phones with Bluetooth Devices • Experience working in a call center environment • Fluency in English and Spanish is a plus • Experience in a healthcare setting is a plus
Benefits
• Medical • Dental • Vision • Life Insurance • Paid Time off • Career Advancement Opportunities • Ability to Work Remotely
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