HelloConnect is a business process outsourcing (BPO) company founded in 2019 to provide high-quality customer service, sales, and back-office support. Located in Manila, Philippines, HelloConnect specializes in tailored outsourcing solutions for e-commerce businesses, helping them scale efficiently while maintaining service quality. With a focus on personal interactions, quality delivery, and technological integration, HelloConnect aims to enhance customer satisfaction and operational efficiency for its diverse clientele.
February 5
HelloConnect is a business process outsourcing (BPO) company founded in 2019 to provide high-quality customer service, sales, and back-office support. Located in Manila, Philippines, HelloConnect specializes in tailored outsourcing solutions for e-commerce businesses, helping them scale efficiently while maintaining service quality. With a focus on personal interactions, quality delivery, and technological integration, HelloConnect aims to enhance customer satisfaction and operational efficiency for its diverse clientele.
β’ Create exceptional packaging designs for the in-box experience β’ Manage the workflow of incoming requests and execute projects from the conceptual stage to the final product against tight deadlines β’ Collaborate with global inter-departmental teams including operations, procurement as well as stakeholders in local markets β’ Work closely with third-party production houses and print partners: offer creative consultations, recommend paper and material solutions, and maintain and enforce the quality of files β’ Uphold the brand identity guidelines β’ Develop and adapt work with feedback, consolidating across stakeholders β’ Coordinate with Creative Operations to ensure deadlines are met β’ Supervise the printing process to make sure the products meet quality and consistency standards β’ Drive sustainability and seek the latest design and technology trends in packaging β’ Maintain a comprehensive knowledge of the competition β’ Ensure a high level of excellence and attention to detail in all creative work produced and executed
β’ BA degree required β’ 4+ years of packaging agency or brand design experience required β’ Experience with Adobe CC Programs: InDesign, Illustrator, Photoshop β’ Understanding of the print world, CMYK and Pantone β’ Experience in creating technical drawings, instructions, and specification packs β’ Experience working with multiple stakeholders and managing clear tasks and timelines β’ Working on food and beverage is a major plus β’ Highly collaborative, driven by creative excellence β’ Organized and adaptable to a fast-paced workflow β’ Strong in typography, design systems & visual storytelling β’ Ability to prioritize accordingly, set expectations, and meet deadlines β’ Strong technical understanding in developing packaging from concept through to final product, with experience working with different materials and print processes β’ Highly organized, with excellent communication and time management skills β’ Ability to handle multiple projects at the same time and meet deadlines β’ Conceptual, creative & analytical thinking β’ Experience working with multiple stakeholders and managing clear tasks and timelines β’ A strong work ethic
β’ Comprehensive benefits and perks β’ Positive work environment β’ Continuous learning opportunities β’ Collaborative culture β’ Customer-centric focus
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