Pearl
Pearl is an innovative AI-powered company revolutionizing dental care with advanced technologies. It offers a suite of products including real-time radiologic platforms and AI-driven tools to enhance clinical assessments and streamline insurance verifications for dental practices. By harnessing machine learning and computer vision, Pearl improves diagnostic capabilities across a global market, with FDA clearance and presence in over 100 countries, helping dental professionals provide superior patient care.
Machine Learning • Dental Software • Artificial intelligence • Dental radiology • Pathology detection
51 - 200 employees
Founded 2019
🤖 Artificial Intelligence
⚕️ Healthcare Insurance
🧬 Biotechnology
🔥 Funding within the last year
💰 Series B on 2024-07
Director of Solutions Engineering
3 days ago
Pearl
Pearl is an innovative AI-powered company revolutionizing dental care with advanced technologies. It offers a suite of products including real-time radiologic platforms and AI-driven tools to enhance clinical assessments and streamline insurance verifications for dental practices. By harnessing machine learning and computer vision, Pearl improves diagnostic capabilities across a global market, with FDA clearance and presence in over 100 countries, helping dental professionals provide superior patient care.
Machine Learning • Dental Software • Artificial intelligence • Dental radiology • Pathology detection
51 - 200 employees
Founded 2019
🤖 Artificial Intelligence
⚕️ Healthcare Insurance
🧬 Biotechnology
🔥 Funding within the last year
💰 Series B on 2024-07
📋 Description
• The Director of Solutions Engineering will manage and oversee the teams responsible for all technical aspects of our post-sales technical relationships with customers and value-added named channel partners. • This individual will serve as the single point of contact for technical matters, ensuring that our customer and partners receive the support they need from engineering, technical support, product, and revenue operations teams. • By fostering strong relationships and providing a unified communication channel, the Director of Solutions Engineering will ensure that customers and partners can effectively integrate and optimize our technical offerings to meet partner needs.
🎯 Requirements
• Bachelor’s degree in Computer Science, Engineering, or a related technical field. • Proficiency in L1 and L2 technical support knowledge with Pearl standalone products. • L1 proficiency for all native partnerships and ability to assist with L2 direction for native products. • Experience with business systems such as Customer Relationship Management Software, Partner Relationship Management Software, Project Management Software, Technical Support Ticketing and Management Software, Billing Software • 3+ years of experience in a technical account management or technical support role, preferably in a SaaS or AI-driven environment. • Familiarity with AI technologies, Dental Imaging and Practice Management Software • Experience with partner enablement and building technical documentation and training programs.
🏖️ Benefits
• Competitive Benefits and Compensation Offerings • Ongoing Training and Development Opportunities • Unaccrued, Flexible PTO • Remote Work
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