Rocket Software
Rocket Software is a company that specializes in IT modernization and hybrid cloud solutions. They provide a variety of products and services aimed at optimizing mainframe and cloud integration, enhancing security and compliance, and improving IT skills and efficiency through automation and innovation. Rocket Software offers solutions for content services, hybrid cloud, IBM i, security, and efficiency, along with modernization of enterprise applications, data, and infrastructure. Their focus is on helping organizations seamlessly bridge critical business applications and data with AI-powered solutions for increased productivity and decision-making, while maintaining robust security and resilience.
Storage • Networks and Compliance • Application Modernization • Archive & Backup Management • Supply Chain Integration (EDI & Managed File Transfer)
Principal Customer Solutions Engineer
March 27
🏰 Missouri – Remote
💵 $112.6k - $140.8k / year
⏰ Full Time
🔴 Lead
💻 Solutions Engineer
🦅 H1B Visa Sponsor
AWS
Azure
Cloud
Docker
Google Cloud Platform
Jenkins
Kubernetes
Linux
Microservices
MS SQL Server
Oracle
Postgres
SQL
Unix
Rocket Software
Rocket Software is a company that specializes in IT modernization and hybrid cloud solutions. They provide a variety of products and services aimed at optimizing mainframe and cloud integration, enhancing security and compliance, and improving IT skills and efficiency through automation and innovation. Rocket Software offers solutions for content services, hybrid cloud, IBM i, security, and efficiency, along with modernization of enterprise applications, data, and infrastructure. Their focus is on helping organizations seamlessly bridge critical business applications and data with AI-powered solutions for increased productivity and decision-making, while maintaining robust security and resilience.
Storage • Networks and Compliance • Application Modernization • Archive & Backup Management • Supply Chain Integration (EDI & Managed File Transfer)
📋 Description
• Provide customer services (75%) • Work on complex project scope with minimal direction • Contribute to design for specific deliverables and assist in deployment • Create proof of concept / proof of value technology analysis and pilots • Conduct external and internal technical presentations/trainings • Participate as part of a team and maintain good relationships • Ultimately accountable for Technical solution implementation for project (25%) • Lead a team and communicate project status • Use technical experience to give customer sound technical advice • Responsible for knowing the Architecture, versions, and requirements • Conducting or assigning code reviews
🎯 Requirements
• 3-5 years of relevant technical experience • Excellent communication / customer service skills / confident telephone manner • Proactive and able to work under pressure • Experience in complex IT project implementations, customizations and or maintenance • Must have an analytical mind set to analyse test result and facilitate defect resolution • Organized and methodical, dealing with numerous tasks. • Fluent in written and verbal English. • Technical skills to include two or more of the following: • IBM Enterprise COBOL or PLI programming experience • System level experience of IBM CICS; IMS and JCL • Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL • Windows operating system • Linux/UNIX operating system • Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes
🏖️ Benefits
• Unlimited Vacation Time as well as paid holidays and sick time • Health and Wellness coverage options for Rocketeers and dependents • Life and disability coverage • Fidelity 401(k) and Roth Retirement Savings with matching contributions • Monthly student debt benefit program • Tuition Reimbursement and Certificate Reimbursement Program opportunities • Leadership and skills training opportunities
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